Data and privacy

Your business data from D365 does not pass through DynSolutionZ: DynBrowser fetches it straight from your own D365 environment. The full privacy statement is at www.dynsolutionz.com/privacy.html.

On the workstation

Folder Contents
%LocalAppData%\ERPBrowser Settings (settings.json), sign-in details (auth.json), the remembered Microsoft sign-in (encrypted for the Windows user), the licence (license.json), notes and reminders, and temporary files for updates
%LocalAppData%\DynBrowser\Data The browser profile: cookies, cache and stored website data
The installation folder, subfolder logs The log (see Troubleshooting)
The shared folder, if set Shared sign-in details, Vault settings (without passwords), packing groups and shared notes

What DynBrowser sends to DynSolutionZ

  • Licence: the address of your D365 environment, an encrypted computer ID, the computer name, the version, and the name and e-mail address of the signed-in user.
  • Every minute, while DynBrowser runs: that the workstation is active, how many D365 requests were made per page and how many of those failed, the time zone and the language. Never the request itself, the data or the error message.
  • Error reports: the kind of error and a cleaned-up technical message. E-mail addresses, paths, addresses, long numbers and values are removed.
  • What you share yourselves: for example document templates, themes, planning, cost price lists and calculations. These are kept by DynSolutionZ, the price lists and calculations encrypted per organisation.

Switching off

  • Error reports: per user with the setting Send error reports to DynSolutionZ, centrally with TelemetryEnabled: false in publisher-defaults.json, or per computer with the environment variable DYNBROWSER_TELEMETRY=0.
  • Scoreboard of the start page games: off by default; a user has to switch it on themselves.
  • Licence data and the per-minute report are needed for DynBrowser to work and cannot be switched off.

Retention

Data Period
Usage per hour 90 days
Usage per day 24 months
Error reports and usage statistics 90 days
Download log and activity in the customer portal 12 months
Game statistics 24 months
Unshared drafts of cost calculations 90 days
Invoices 7 years

After a subscription ends, your data at DynSolutionZ is deleted after 30 days; backups expire within 30 days after that.